By Christine Louise Hohlbaum
Image via CrunchBase
A visit to the mobile phone store taught me a lesson or two about what happens when you don’t know the questions to ask.
After purchasing an iPhone, I was told I couldn’t change my two-year contract for another month in order to add the Internet option so I surfed the Internet via my home-based WiFi, with inpunity, or so I thought.
Until I got the bill two months later (I was in the US for one of them). It was then that reality hit. My mobile phone company was charging me for what they thought was data transmitted by their system, which it wasn’t. And when I confronted them, they blamed the Apple store, that mecca of cool, for not telling me.
It’s a classic case of the consumer paying for service... More...
